INSPIRING & SHAPING
THAT’S HOW EVERY EMPLOYEE SHOULD FEEL!
We help clients chart a path to growth and success through a combination of understanding growth’s underlying drivers in their industry and from strategies that have worked for others.
Rather than driving a “speed up and change” culture, Heartbeat Labs helps you create a “people first” culture. Because pushing isn’t the answer…READINESS is.
70% of organizational change programs fail to achieve their goals because most organizations aren’t set up for agile change.
Championed by Holly Markel, Heartbeat Labs brings years of “boots on the ground” experience to your organization. Holly is certified in Customer Experience Management (CEM), CX Strategy and Design, and is a veteran trainer for front-line to executive level employees. She’s been featured on ABC News Nightline, contributed to the Airport Revenue News (ARN) publication, presented for SHRM, ARN, the Tech Council of Maryland, and several local networking groups and events.